Compex-technologies NetPassage 18A Uživatelský manuál stáhnout pdf (Strana 189)

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Appendix B: Troubleshooting

Solutions to Common Problems

In this section, we list suggested steps to rectify some common

problems that may arise during the installation and operation of the

router.

1. I want to know whether my PC is connected to the router and to the

Internet.

A. Open a Command Prompt

♦ For Windows 98/98SE/ME, please click the Start button and

Run. In the Open field within the Run dialog box, type in

command. Press the Enter key or click the OK button.

♦ For Windows 2000 and XP, please click the Start button and

Run. In the Open field within the Run dialog box, type in

cmd. Press the Enter key or click the OK button.

B. In the Command Prompt, type ping 192.168.168.1 and press the

Enter key.

♦ If you get a reply, the computer is communicating with the

router.

♦ If you do NOT get a reply, please check the cables and

ensure that the settings are correct before trying again.

C. In the Command Prompt, type ping www.yahoo.com and press

the Enter key.

♦ Obtaining a reply means that you are connected to the

Internet.

♦ Otherwise, you may want to ping another known host.

Getting no reply from any of the other hosts that you have tried,

suggests that your connection may be having problems.

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Compex-technologies NetPassage 18A Uživatelský manuál Strana 189